Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below for details on order processing, delivery times, and responsibilities.
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Order Processing Time
All orders are processed and fulfilled within 1–3 business days (excluding weekends and holidays). Once your order has been fulfilled, it will be shipped out.
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Shipping Time
After your order has been shipped, please allow 3–5 business days for delivery. Please note that delivery timeframes are estimates and may vary.
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Tracking Information
Tracking numbers will be provided once your order has shipped. You will receive your tracking details based on the contact method selected at checkout (via email or text message).
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Estimated Delivery (ETA)
Delivery times and estimated arrival dates are determined by the shipping carrier. We do not control carrier transit times once the package has been handed over.
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Lost or Missing Packages
We are not responsible for lost, stolen, or missing packages once they have been shipped and are in the possession of the carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
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Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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If you have any questions or concerns regarding your order, please contact our support team.
Thank you for supporting our brand.